2.2 It describes how we collect, use and process personal data, and how, in doing so, we comply with our legal obligations.
2.7 The VeriMe Age Verification Service ('VeriMe AV Service') is owned and operated by VeriMe Limited a company registered in England and Wales with Company No 09692519 ('VeriMe', 'we', 'us' or 'our'). Our registered office is at Cotswold House, 219 Marsh Wall, London E14 9FJ.
2.8 For the purposes of the UK Data Protection Act 2018 and the General Data Protection Regulation (Regulation (EU) 2016/679)) ('GDPR'), in respect of the VeriMe AV Service, we are the data controller. We are responsible for the processing of any personal data you provide to us whilst using our services. VeriMe Limited is registered with the UK Information Commissioner's Office under Registration No. ZA216213.
3.2 It does not apply to information collected by any other website or web-based service operated by us (or our group companies), any website operated by a third party including those operated by the merchant that referred you to the VeriMe AV Service or any third party application or content (including advertising) that may link to or be accessible from the VeriMe AV Service.
3.3 Please check the privacy policies of any external site before submitting any personal data to them, as we cannot accept any responsibility or liability in relation to them.
4.1 We collect information in order to provide an age verification service to merchants who operate websites, applications and businesses which are required to verify a person's age before allowing them to a) access certain websites and/or certain types of content shown on websites, or b) purchase certain types of goods and/or services either via a website, an application or in person. We also provide an age verification service to certain merchants and partners who aggregate different age verification attributes in order to provide users with other proof of age services.
5.1 In order for us to provide our age verification services to you we need to collect limited personal data from you for identification and validation purposes. We cannot perform age verification without the personal data associated with the age verification method. In any event, we are committed to ensuring that the information we collect and use is kept to a minimum, is appropriate for this purpose and does not constitute an invasion of your privacy
5.2 Data we collect directly from you via forms presented when using the VeriMe AV Service is:
5.2.1 When you access our web based services, we may also receive information automatically which relates to your computer, mobile device and internet connection, whether you decide to use our services or not. This includes your internet protocol address ("IP address"), your country of location, operating system, browser and platform type and access times. These are not actively utilised by the service and are only present in log file for technical operations and maintenance purposes. These log files are automatically deleted after 3 months.
letters and numbers that we put on your computer. These cookies allow us to
distinguish you from other users of our website, which helps us to provide you
with a good experience when you browse our website and also
helps us to improve our website. We use analytical cookies which enable us to
recognise and count the number of visitors and to see how visitors move around
our website. This helps us to improve the way our website works.
We currently use the following types of cookies.
5.2.3 You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.
5.2.4 Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, please visit www.allaboutcookies.org.
6.2 Consent is required for VeriMe to process personal data, but it must be explicitly given. VeriMe does not collect or process sensitive personal data.
7.1 We may pass your personal data on to third-party service providers contracted to VeriMe Limited in the course of providing our age verification services to you. Any third parties that we may share your data with are obliged to keep your details securely, and to use them only to fulfil the service they provide to us. When they no longer need your data to fulfil this service, they will dispose of the details.
7.2 We may disclose your personal data if we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others.
7.3 VeriMe Limited will not pass on your personal data to any other third parties. We do not pass the personal data you provide to us, back to the merchant whose website referred you to us. We only indicate the success or failure of the age verification process to the referring merchant.
8.1 VeriMe Limited will process (collect, store and use) the information you provide in a manner compatible with the UK Data Protection Act 2018 and the GDPR. We will endeavour to keep your information accurate and up to date, and not keep it for longer than is necessary. VeriMe Limited is required to retain information in accordance with the law, such as information needed for income tax and audit purposes. How long certain kinds of personal data should be kept may also be governed by specific business-sector requirements and agreed practices. Personal data may be held in addition to these periods depending on individual business needs.
8.2 Where we undertake your Age Verification via your UK mobile phone number we will exchange Short Message Service ('SMS') text messages with you via your mobile network. We will use the Mobile Network Operator's content control status associated with your Mobile Station International Subscriber Directory Number ('MSISDN') to determine successful age verification.
9.1 VeriMe Limited will process personal data only for the time required to complete the age verification process and once this is complete we will store the personal data in an encrypted format for a period of five years in order to provide customer service, maintain an audit trail of age verifications and comply with our legal and regulatory requirements.
10.1 Our aim is not to be intrusive, and we undertake not to ask irrelevant or unnecessary questions. We will not normally contact you once your age verification is complete. Moreover, the information you provide will be subject to rigorous measures and procedures to minimise the risk of unauthorised access or disclosure.
11.1 At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
11.2 If you would like to exercise any of these rights, details of how to contact our Data Protection Leads can be found at the end of this policy. In order to assist you with exercising these rights we will first need to confirm your identity. VeriMe Limited will normally accept the same form of identity that you originally submitted for age verification.
12.1 VeriMe Limited takes complaints very seriously and will respond to complaints within 30 days, this allows us time to investigate your complaint thoroughly. In the event that you wish to make a complaint about how your personal information is used by us please contact our Data Protection Leads.
How to Contact our data protection leads
12.2 If you are not satisfied with our response or believe we are not processing your personal data in accordance with UK Data Protection Act 2018 and the requirements of the GDPR; you can complain directly to the UK Supervisory Authority.
Data retention periods revised and updated to reflect the encrypted nature of details which will be stored for a period of five years. Data Protection Officer has been updated to reflect the implementation of Data Protection Leads.